Privacy Policy
Last updated: January 2026
Who we are
NACLABOR is a board games store based in Kilimani, Nairobi, Kenya. We operate this website at online-ProGameUniverse.com. When you use the site or contact us, we may collect some personal information. This page explains what we collect, why, and what we do with it.
What we collect
When you place an order or send us a message through the contact form, we collect your name, email address, phone number, and delivery address. If you just browse the site without submitting anything, we do not collect personal data from you. We do not require account creation or login.
How we use your data
We use the information you provide to process your order, arrange delivery, contact you about your purchase, and respond to questions. We do not use your data for marketing unless you ask us to. We do not send newsletters or promotional emails without your request.
Who we share it with
We share your delivery address and phone number with our courier partner to deliver your order. Contact form submissions go through FormSubmit.co, which processes the data to send it to our email. We do not sell, rent, or give your personal data to anyone else.
Data storage
We keep order records for 24 months for accounting and in case you need to return something or follow up on a previous purchase. Contact form messages are stored in our email inbox. We do not operate a database of customer accounts and we do not store payment card numbers.
Security
Form submissions are transmitted over HTTPS. We do not store sensitive financial data on our servers. Access to customer information is limited to NACLABOR staff who need it to process orders and respond to messages.
Your rights
You can ask us to show you what data we hold about you, correct it, or delete it. Send a request to [email protected] or call +254 722 880 835. We will respond within 7 working days.
Contact
NACLABOR, Kilimani STATE HOUSE TETU APARTMENTS, Nairobi, Kenya. Email: [email protected]. Phone: +254 722 880 835.